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Privacy Policy
How Novol (FLOWPIX LIMITED) collects, uses, and protects personal data when you visit our websites and use our products.

Last updated: 2026-08-11

Who we are

FLOWPIX LIMITED (Company No. 16157203) operates the Novol brand and related digital products. Registered office: 128 City Road, London, EC1V 2NX, United Kingdom.

For privacy-related questions, contact [email protected]. For general support, contact [email protected].

Scope

This policy applies to novol.dev and other Novol-branded company websites. Individual products (such as Eryx, FitSpace, Novol VPN, and FlowPix) may have their own privacy policies governing product-specific data processing.

When you use a product, that product's policy and terms take precedence for data collected within the product itself.

Information we collect

Website usage data: we may collect technical information such as browser type, device type, pages visited, and approximate location derived from IP address when you browse our company sites.

Contact information: if you email us or submit an inquiry, we process the information you provide (such as name, email address, and message content).

Product data: data collected within our products is handled according to each product's privacy documentation.

Cookieless website measurement

novol.dev uses first-party, cookieless event measurement for content discovery and contact funnels. We store the locale, canonical path, content or product identifier, CTA identifier, limited UTM values and a classified referrer category. We do not store email addresses, raw query strings or full external referrer URLs in this analytics stream.

The server assigns the event timestamp. A pseudonymous visitor hash rotates daily and the event records expire after 90 days. Mentions, citations and referrals from AI services are reported as separate metrics.

How we use information

To operate, maintain, and improve our websites and products.

To respond to business, support, legal, and privacy inquiries.

To comply with applicable legal obligations and protect our rights.

We do not sell personal data.

Legal bases (UK / EEA)

Where applicable, we rely on legitimate interests to operate our websites, communicate with users, and improve our services.

Where required, we obtain consent (for example, for optional communications).

We process data when necessary to comply with legal obligations.

Sharing and processors

We may use infrastructure and analytics providers (such as hosting, email, and performance monitoring services) that process data on our behalf under appropriate agreements.

We may disclose information if required by law, regulation, or valid legal process.

Retention

We retain personal data only for as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.

Your rights

Depending on your location, you may have rights to access, rectify, erase, restrict, or object to certain processing of your personal data, and to data portability.

To exercise these rights, email [email protected]. You may also lodge a complaint with your local supervisory authority.

International transfers

If we transfer personal data outside the UK or EEA, we implement appropriate safeguards as required by applicable data protection law.

Changes

We may update this policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised.

FLOWPIX LIMITED · Company details · [email protected]